“Fabulous from start to finish, I popped into the shop halfway though a run to shop for some proper running trainers and the young lady was very helpful she helped me pick my first proper pair of running trainers. I ordered them online as I had to run back home and they arrived with a hand written note and some sweets! I loved this little touch. I will definitely be going back when.”
Hi Timothy
Please accept my apologies, your order had been held for the weekend until out stock manager came in the next day to see if the product could be found but unfortunately your order was despatched in error at that point on the Royal Mail system, we did then contact you straight away with the bad news. A stock error is very rare for us and I am very sorry it happened on this occasion. Best wishes Andrew Whittingham, Owner at Run North West.
“I ordered my new Hoka running trainers and they arrived in perfect condition and in good time. There was a lovely note inside and an extra surprise! All a very nice touch. I would definitely recommend Run North West for choice, competitive pricing, service and a very human touch. Definitely 10/10 on every level.”
“As it is a small business there is a smaller selection than some sites, but that selection is good quality stuff and well priced. The website was simple to use and the package arrived quickly with a lovely note inside which really does make you feel like they valued your custom. I was very happy with buying from Run North West and will be doing so again.”
“The staff are so friendly and very helpful and knowledgeable. My online order came the day after. Super quick.
I will definitely use Run North West for all my running gear. Thank you.”
