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Russell and Atwell Reviews

4.8 Rating 81 Reviews
94 %
of reviewers recommend Russell and Atwell
Read Russell and Atwell Reviews
Anonymous
Anonymous  // 01/01/2019
My first lot of chocolates arrived in one melted mess but these were replaced quickly when I complained. The service was excellent. The chocolates were nice, lacked a bit of flavour for my liking and too expensive. I probably wouldn’t buy them again but would happily eat them if they were bought for me.
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Posted 4 months ago
Yes they are great chocolates, made with quality ingredients, but for me they are just a tad too expensive. Loved them but won't be reordering because of the price.
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Posted 4 months ago
Have ordered a few different flavours this year and can honestly say they are all great. My favourite are the dark chocolate ones, but all are delicious. Will be ordering again!
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Posted 4 months ago
Delicious as always 😋
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Posted 5 months ago
Perfect as always
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Posted 5 months ago
I bought these as a present for my adult granddaughter and they were very well received.
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Posted 5 months ago
Delicious chocolates that arrived really quickly and were well packed. Love that you keep them in the fridge (we like them chilled as the chocolate is ‘crisp/crunchy’ rather than waiting for them to come to room temp. Also by keeping them in the fridge, you have an instant treat! Bought the strawberry blonde and milk chocolate mix – can’t tell which either of us preferred but I can tell you they were yummy. A week later, bought some more as a present for a friend - she also loved them Love this whole concept - 2 guys and their dream to make delicious chocolates! Wery Wonkerish!
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Posted 5 months ago
No such thing as a two bite chocolate. Rationing in place until the next order threatens to land - then consumption at will occurs. This is the only way to eat cream. Enveloped in chocolate. Mmmm
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Posted 5 months ago
The service is friendly and efficient and the chocolates are divine. I have yet to find a flavour I do not like, the limited editions of strawberry and dirty blonde being particular hits for me. Mouth feel, flavour and quality ingredients make them a winner for me 🥰
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Posted 5 months ago
I love these chocolates. The dirty blonde are my favourite and I have never really been a white chocolate fan. I recently tried the special edition dirty gold and they were incredible. So fresh and tasty much better than other chocolates I have really gone off hotel Chocolat since trying these fresh chocolate is so much better
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Posted 5 months ago
Fan-dabi-dozi ! Fantastic tasting chocolates, the best I've ever tasted and I have tasted many different brands. Ordering is easy and the company very helpful and courteous when I made an order.
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Posted 5 months ago
I was lucky enough to get a pack of the limited edition dirty gold, along with dirty blond and milk chocolates. All were delicious. Miso was an unexpected ingredient but worked really well in the dirty gold. As usual with R&A the flavours were well balanced. Dirty blond is a great mix of milk and white chocolates. I know the milk is delicious so they will make a great gift for a friend as I really shouldn't eat them all. Or maybe I should??
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Posted 5 months ago
Great service, swift delivery. Delicious chocolates, the best chocs you will ever eat. Do not hesitate put them in your basket....NOW
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Posted 5 months ago
Best chocolates in all the land!
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Posted 5 months ago
Please make another batch of the special edition gold chocolates. They were truly amazing, the best chocolates I’ve ever tastes
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Posted 5 months ago
I bought my friend the chocolate and caramel jars for her birthday and also treated myself to the trio packets of milk chocolate, strawberry and salted caramel. I couldn't see a weight anywhere so was unaware how little chocolate there was until my packets arrived. The chocolate was very nice but because there was so little I had to buy my friend another birthday present to go with her chocolates. Rather a disappointing experience.
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Posted 5 months ago
Hello Rachel, many thanks for your purchase and for taking the time and trouble to review us. All feedback is helpful for us. We do try to clearly label the weights for our chocolates (you can see both the number of chocolates in each pack (12) and the weight of each pouch (90g) on the product visuals - but apologies if this is insufficiently clear - we'll work to improve this. Our chocolates use high quality (almost always British) ingredients from local growers we know (like fresh organic cream from the Cotswolds vs the usual palm oil from SE Asia), and our artisanal making-process which takes a couple of days (vs a couple of hours) is very different to mass-market brands which will certainly offer more 'chocolate' by weight for the money, but nowhere near the quality and taste. We know this because, ahem, we used to work for them. So, we're glad you enjoyed the taste, but sorry you felt there weren't enough!
Posted 4 months ago
Not this time. Sorry guys. Very strange taste to the chocolates. Hope they taste better for an overnight chill in the fridge
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Posted 5 months ago
Customer service is amazing! The chocolates were for my sister so I haven’t tasted them, but I have gifted them twice with 2 exceedingly happy recipients! Thank you.
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Posted 5 months ago
Always lovely chocolates, but a treat rather than regular order…. Otherwise im always dieting 🥴
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Posted 5 months ago
Thoroughly enjoyed the milk chocolates, utterly delicious. Not so keen on the hazelnut ones. Plain chocolate ones went down a treat at a dinner party. Had to wait a while for delivery due to the hot weather, but communication was good.
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Posted 5 months ago
Russell and Atwell is rated 4.8 based on 81 reviews