Ordered the Alessi Bar Stools deluxe x 4 @ £119.99 per stool.
They sent the cheaper version at £44.99 per stool, and had even put a sticker over the label on the box stating deluxe model.
I called up and they apologised but have still not refunded me.
I have bought elsewhere but still have not got a refund. Can you believe the deluxe is not in stock anymore. Con merchants,”
“After purchasing three bar “Allegro-Black-Deluxe” bar stools we were unhappy with the product supplied. The leather was ripped on one stool and the other two stools where not the quality advertised. Stitching was not central, and the back was twisted on another.
We contacted the company who asked for photos, we sent the photos and received an apology email and a return form on 22/01/2019. We were told that we would receive our refund within 10 working days. Despite chasing our money on three separate occasions we have still not received our refund current date 09/02/2019. Not a good experience and would avoid dealing with this company.”