Sorelleuk.com Reviews

1.0 Rating 87 Reviews
E
Happiness Grade
E

Delivery - Slow

47.06%
Industry Average
Ordered an item for next day Saturday delivery on a Friday night for my birthday.
posted 2 years ago - Anonymous
I placed an order with next day delivery it’s been 6 days and i still haven’t received the order or been sent a confirmation email. They also a have not replied to my emails or DMs
posted 2 years ago - Anonymous
Do not order from this website!! I paid for next day delivery, parcel didn't arrive until 4 days later. Not only that but the clothes were such poor quality, one of the skirts was so short and tight and another was huge on me. I've emailed them and instagrammed them for a refund but I haven't had a response. My parcel has now gone missing and they aren't communicating with me at all.
posted 2 years ago - Anonymous
Such bad customer service. I ordered from this website and paid next day delivery which cost £7. My order didn’t come for 3 weeks! I have tried messaging them on Instagram and emailing them but I’ve had no response it’s been 10days now. I then commented on their Instagram pictures but they keep deleting the comments.
posted 2 years ago - Anonymous
Ordered one dress on next day delivery but did not come next day but aren’t answering my emails regarding a refund on next day delivery fee.
posted 2 years ago - Anonymous
You have to pay for your return delivery - when all competitors offer this for free.
posted 3 years ago - Katie
I had pre-ordered an item which I didn't know and got next day delivery.
posted 3 years ago - Katrina
The status stayed like this and has not changed since, I was at home sick and no delivery was attempted.
posted 4 years ago - Becky Parratt
The status stayed like this and has not changed since, I was at home sick and no delivery was attempted.
posted 4 years ago - Becky Parratt