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Speaks Financial Group Reviews

5.0 Rating 61 Reviews
100 %
of reviewers recommend Speaks Financial Group
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Phone:

8668813310

Email:

info@speaksfinancialgroup.com

Location:

1990 W Camelback Rd,
Ste 101,
Phoenix
Arizona
85015

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Anonymous
Anonymous  // 01/01/2019
A big thank thank you to Andre for his outstanding customer service. Every time I've called, he's been knowledgeable and resolved my issue quickly. A truly reliable partner for our business.
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Posted 5 months ago
Caroline is the best! She made the transition from our previous payment processor incredibly smooth and fast.
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Posted 6 months ago
Switched to Speaks Financial Group and immediately saw savings on our processing fees. The onboarding process was flawless, and their customer support is top-tier. Highly recommend them for a cost-effective and reliable solution.
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Posted 6 months ago
One of the standout aspects of working with Speaks Financial Group is their personalized follow-up. Germaine reached out with a kind email just to check if our new rates were meeting expectations. It’s rare—and refreshing—to see a company genuinely follow through after the sale.
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Posted 8 months ago
Germaine instantly understood my setup and quickly helped me troubleshoot a card reader that wouldn't sync. Not only did he fix the issue, but he also explained what caused it and how to spot it in the future. Sure enough, it happend again - and this time, I fixed it myself in 30 seconds. Felt great!
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Posted 8 months ago
Germaine has been my go-to since we signed up. Every time I have a question, he explains things clearly without making it complicated. I feel like he actually wants to help me succeed, not just do the bare minimum. That kind of support makes a big difference.
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Posted 9 months ago
If you're looking for genuine customer service, ask for Germaine. He's the first person who explained my fees without flooding me with jargon. Sometimes just a simple breakdown makes a world of difference, especially for a busy business owner like me.
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Posted 9 months ago
Toni is just awesome to work with. From day one, she made everything super easy and stayed in touch just to check in. Not because something was wrong, but just to make sure we were happy. It’s rare to get that kind of consistent care. Really impressed!
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Posted 9 months ago
Toni exceeded my expectations! She gave me clear comparisons between different processing options, so I could pick the one that felt right for my startup. It’s obvious she cared about finding me the right solution that actually matched my needs rather than pushing a one-size-fits-all package on me.
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Posted 9 months ago
My experience with Germaine was fantastic. Not only did he streamline our transition, he also took the time to teach my staff how to interpret the monthly statements. His patience and thoroughness stand out in an industry that often moves too fast for real understanding.
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Posted 9 months ago
Had a minor hiccup with our billing cycle, but Martell sorted it out in a snap. He even followed up the next day to confirm everything was still running smoothly! That extra bit of attention made me feel valued and not just like another account number.
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Posted 9 months ago
Caroline was super helpful and actually made me feel like I wasn't bothering her with dumb questions. She taught me how to reboot the terminal and what to check first. I've done it twice since then on my own. Total confidence now.
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Posted 9 months ago
Our new kiosk integration is flawless, thanks to Toni! She coordinated with our tech team to make sure the self-service station connected seamlessy with our existing systems. It's already bossted our throughput, and customers love the simplicity.
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Posted 9 months ago
Aria saw that my business had plateaued with my older equipment. She suggested an updated terminal and explained how it could boost our transaction speed. She was right! It's crazy how many fewer abandoned checkouts we see and happier customers.
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Posted 9 months ago
For anyone juggling multiple storefronts, Speaks Financial Group is a game changer. Germaine set up our main store and two smaller pop-ups with one unified system. Now, I can track sales from one dashboard, which has boosted both efficiency and my sanity!
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Posted 9 months ago
Caroline's support was solid. She didn't rush me and made sure I actually understood what was going on. When it happened again two days later, I didn't even call-I just followed what she taught me. That's the kind of help that sticks.
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Posted 9 months ago
Martell helped me when my terminal kept saying 'no internet'. He remembered my location and even what model I had. We figured it out in like 10 minutes, and later that week when it glitched again, I knew exactly what to do. Good guy, very patient.
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Posted 9 months ago
Toni was great on the call - super calm and easy to understand. She walked me through the setup again and reminded me of what we did last time. The machine gave me trouble the next morning, but I remembered what she said and fixed it quickly. Appreciate her help!
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Posted 10 months ago
I’m grateful for the patience and understanding Martell showed in helping us resolve a persistent issue. He handled everything with such empathy. Wishing the whole team all the best!
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Posted 1 year ago
Toni has been incredibly helpful. She coordinated with the tech team to get my new equipment set up and worked with the sales department to secure an even better discount rate for us. Couldn’t ask for better support!
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Posted 1 year ago
Speaks Financial Group is rated 5.0 based on 61 reviews