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Speaks Financial Group Reviews

5.0 Rating 61 Reviews
100 %
of reviewers recommend Speaks Financial Group
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Phone:

8668813310

Email:

info@speaksfinancialgroup.com

Location:

1990 W Camelback Rd,
Ste 101,
Phoenix
Arizona
85015

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Anonymous
Anonymous  // 01/01/2019
I operate a small e-commerce shop alongside a brick-and-mortar storefront and keeping inventory and sales data aligned between the two was a constant headache. Germaine helped us set up an integrated system where online and in-store transactions feed into the same reporting dashboard. It has saved us hours every single week.
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Posted 10 hours ago
As a farmers market vendor I need something that works outdoors, on a mobile connection, and fast. The reader Caroline set me up with handles tap-to-pay and chip cards without hesitation, even when the signal isn't great. My checkout line moves twice as fast as it used to.
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Posted 2 days ago
We do a lot of volume on Black Friday and the weeks around the holidays, and our old terminals just couldn't keep up. Martell set us up with upgraded equipment ahead of the season and stress-tested the setup before we went live. We processed over 400 transactions on Black Friday alone without a single issue.
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Posted 6 days ago
Before Speaks Financial Group, I had no idea how much I was actually paying in fees each month. The statements from my old processor were pages of codes I couldn't interpret. Germaine sat down with me on a call, went line by line, and showed me exactly what each charge was for. Clear, honest, and genuinely helpful.
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Posted 1 week ago
Our Clover system stopped syncing with our inventory the night before a big promotional event. I called support after 10 p.m. and Caroline picked up. She remoted in, identified a configuration issue, and had everything running before midnight. That kind of availability is not something I take for granted.
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Posted 1 week ago
I manage biling for a subscription box company and recurring payments were constantly failing with our old setup. Martell got us onto a system that handles retries automatically and flags declined cards before they become a problem. Our failed payment rate dropped by about 30% within the first two months.
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Posted 2 weeks ago
Switched to Speaks Financial Group after my previous processor hit me with a rate increase out of nowhere. Germaine locked in our rate from day one and put it in writing. Six months later, nothing has changed on our statement, which is honestly more than I can say for anyone else I've worked with in this space.
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Posted 3 weeks ago
We were running three retail locations on three different processors, and reconciling everything at month end was a mess. Caroline walked us through consolidating everything under one account with a unified dashboard, and now I can see sales across all locations in real time. The setup took less than a week and the transition was smoother than I expected.
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Posted 3 weeks ago
I'm extremely impressed with how responsive SFG's customer support is. Toni is always quick to respond whenever I've emailed her. It feels like I have a dedicated team looking out for my business's payment needs 24/7. Thank you, SFG!
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Posted 5 months ago
Germaine has been a breath of fresh air! He's so helpful and makes everything incredibly easy to understand. Their commitment to locked-in rates gives me great peace of mind too.
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Posted 5 months ago
Best decision we made this year was moving our processing to Speaks Financial Group. Lower fees, better technology, and phenomenal service. It feels like Caroline and the team are truly committed to our success.
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Posted 5 months ago
Germaine was fantastic! He walked us through every step and ensured we got the exact services we needed without any unnecessary upsells. Great personalized experience.
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Posted 5 months ago
Martell has helped our non-profit get setup with low-cost processing. allowing more of our donations to go directly to our cause. He's been a truly supportive partner who understands our mission.
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Posted 5 months ago
The security features provided by SFG are second to none. Knowing that my customers' payment data is safe gives me a tremendous amount of confidence in their service. Highly secure and reliable.
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Posted 5 months ago
SFG's processing solution is perfect for our restaurant. The terminals are user-friendly, and the whole system is incredibly reliable, especially during our busiest hours. Great rates, too!
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Posted 5 months ago
I like how Germaine gave me a few options to pick from and was extremely patient throughout the process. Much appreciated.
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Posted 5 months ago
Martell has been such a pleasure to work with. I’ve been in business for over 10 years and tried a few different processors. This is hands-down the most transparent and customer-focused company I’ve worked with.
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Posted 5 months ago
Moving my e-commerce payment gateway to SFG was a brilliant decision. Integration was a breeze, and their system handles high volume without a hitch. Customer satisfaction has definitely gone up.
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Posted 5 months ago
Quick, easy, and painless! Highly recommend to anyone looking for a better merchant service.
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Posted 5 months ago
The detailed, month-to-month processing statements from Speaks Financial Group are exactly what we needed for better financial tracking. It's clear, concise, and eliminates all the confusion we had with our last processor.
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Posted 5 months ago
Speaks Financial Group is rated 5.0 based on 61 reviews