“Beautiful jewellry, exactly as described. My only complaint is for international shipping it would be better if the international tracked and signed includes duty fees and customs included. I was a hit by a suprise bill upon delivery.”
“The jewellery is well made, beautifully presented in a box tied with ribbon, and arrived promptly. I am very pleased with it. Altogether I have no hesitation in recommending this company.”
“I ordered the Alia hoops and the Double strand satellite necklace. Initially, I had confirmed that I would wait for both to be shipped together as the Alia hoops were not in stock. However, when the owners realized that the hoops were going to be greatly delayed, they shipped the necklace so I would have it sooner. I now have both items and love them! They are exactly as they appeared on the website and I get compliments every time I wear them. I loved the personal note and the beautiful wrapping of both items. I will definitely purchase items from Spells of Love again! Thank you for the beautiful pieces!”
“Spells of Love offers beautiful jewellry at a fair price, and the customer service is outstanding. The 'personal touch' is evident with every order, including personal notes with each order, and when needed, follow-up by email. Any issue I've had (namely one involving the US Postal Service) has been quickly resolved. This company definitely goes above and beyond with service!”
“I am always very pleased with my purchases from this small company. The website is easy to use and I am kept up to date with new offers. I seem to be addicted to earrings and all I have bought are of excellant quality and design. I do receive many compliments.”
“Gorgeous earrings and so beautifully packaged - with a lovely handwritten note. Very well made and they look fabulous on. It's brilliant to be able to support a small independent business that cares about it's products and customers so much. Thank you!”
“This was my first time ordering from Spells of Love and wow, they have amazing service! I had a small issue with the first pair and they very quickly took care of me by sending another pair. The earrings are gorgeous. I love them and will definitely consider another pair. A huge thanks to Hayley for being so kind. Definitely consider shopping here. You won't regret it. XX”
Hi Niki,
Thank you so much for taking the time to share your review. I'm truly sorry to hear that you’re not happy with your purchase.
I’ve reached out to you personally to help resolve this and would love to send you a silver pair as an alternative.
Just to share a bit more context — all of our earrings are made using 18k gold, which is 75% pure gold. This gives it a naturally rich yellow tone, which is the standard colour for 18k gold.
Thanks again for your feedback, and I hope we can make this right for you.
Warmly,
Spells of love xx
“Fabulous earrings that are not too heavy in my ears. Very well made and the clasp is lovely. It fits through your ear lobe with ease. They look lovely. The gold is bright and I hope it stays that way.”
“I purchased Alia Hoops with a wait time of 2-3 weeks. Company sent an email when they were being dispatched and they arrived promptly. They were boxed and beautifully wrapped inside sturdy outer packaging.”
“Jewelry I received is beautiful and very well made. The attention to detail is wonderful and the packaging was so pretty. Thank you for some wonderful pieces that I will wear for years to come!”
