“This was my first time ordering from Spells of Love. The earrings were on back order. When I did receive them, the packaging was lovely. I was not happy with my purchase though. I detailed that in a review on the actual pair of earrings.”
Hi Niki,
Thank you so much for taking the time to share your review. I'm truly sorry to hear that you’re not happy with your purchase.
I’ve reached out to you personally to help resolve this and would love to send you a silver pair as an alternative.
Just to share a bit more context — all of our earrings are made using 18k gold, which is 75% pure gold. This gives it a naturally rich yellow tone, which is the standard colour for 18k gold.
Thanks again for your feedback, and I hope we can make this right for you.
Warmly,
Spells of love xx
