“Postage time is very quick, well wrapped and literally is ready to install. Door frame is already built and just a case of screwing in the handle. Looks good as well, fully recommend”
“windows arrived promptly, unfortunately one window had a small dent in the frame. I have emailed the company twice and had no response.
Had to fit the windows that otherwise were very good”
Thank you for your feedback. We are sorry that the fitting manual could not be found with the product box. Fitting manuals are also available on our website in the download section on the product page.
“Functional, solid and fit for purpose. I bought a second one of these Fakro wall loft door and gained access to a spacious eave for my storage. Delivery was quick and I found Sunlux to have the cheapest price on this product. Very happy, thank you.”
“I have now ordered three OLE loft ladders. All have been delivered on time and in good condition.
It would be good if the 2nd hand rail was included with the ladders.”
Thank you for your feedback. We are not the manufacturer of Optistep products just suppliers however we will forward your feedback to the manufacturer. Additional handrails can be found and purchased on our website.
“Very impressed with the prompt service. The windows are very good and value for money. I would recommend Sunlux Ltd to anyone looking for roof windows.”
“Bought 2 piviot roof windows and 2 blackout blinds. Windows look gd. One of them sounds like it has some grains of sand inside when tilting open then closed. U can hear it inside one side of the fame. The blinds are OK but don't completely keep out the light. I will need to add something to the inside of the fame for them to be completely blackout during the day time as I work nights. One of the blinds arrived with pretty poor build quality. The roller was disconnected where the pole meets the end piece. I manged to get this put together properly and for it to work. Overall the windows do look really good and manged to fit them myself. The blinds fit easy enough if they are built properly but I think they are massively overpriced considering it's just a roller blind with 2 channels down either side. Could probably make these with a little bit of trucking and get the same effect at a fraction of the cost.”
