“Very good service . delivery on time . Very pleased with product and will probably order another Fakro loft door when I get further with my renovation.”
“Sunlux top hung roof window fitted to slate roof. Fairly easy to fit, looks good & opens/ closes nicely. It takes a bit of time to figure out the directions which are 100% diagramatic & the cover strips of the opening frame are rather fragile making lifting & manoeuvering a little tricky on the rooftop as it is quite heavy. I had to remove the side strips to avoid damaging them.”
“Next day delivery which is great. Had a problem with roof windows the Optilight range as the website doesnt tell you that theres no flashing option for a flat tile roof so had to send the whole lot back at my expense over £200. The quality of the products are excellent and a fraction of the price of velux . I think they triple the price because they have the name.”
“windows arrived promptly, unfortunately one window had a small dent in the frame. I have emailed the company twice and had no response.
Had to fit the windows that otherwise were very good”
“I have now ordered three OLE loft ladders. All have been delivered on time and in good condition.
It would be good if the 2nd hand rail was included with the ladders.”
Thank you for your feedback. We are not the manufacturer of Optistep products just suppliers however we will forward your feedback to the manufacturer. Additional handrails can be found and purchased on our website.
