“I think it was the miron jars that initially caught my eye. Taking great care in a detail like that, I knew the herbs would be the highest quality. The MSM has done wonders for my poor joints & skin.”
“First time customer. High quality products, my order included a little freebie to sample. Very efficient service, my parcel arrived 2 days after I placed my order. Well packaged for safe postage and the jars are not only aesthetically appealing, they are also reusable. Great service, great product, I will be ordering from Super Feast again soon.”
“Definitely the best. Very high quality chaga. Have used a few of their products they are all excellent and good value in 250g bags. Great company to deal with.”
“Thank you to everyone at Superfeast for providing amazing tonic herbs that have helped me through a rough patch these past few months. These guys do customer service with soul, and it's by far the best I've ever received. I have loved learning how to integrate tonic herbs into my life, and I know this is a company I can trust.”
“I started using chaga a while ago and can already feel the effects. My immune system has become so much stronger and despite the cold in winter now I feel absolutely amazing, energised and fit! So nourishing and powerful, amazing quality.”
“Well I am yes till awaiting the package to be delivered after weeks of waiting so I can really write anything other than I'd like to try it to rate it ...”
Hey Brooke,
We apologise for the delay, usually deliveries to Queensland take 1-3 days, in this instance the delay was due to the business name not being included in the sending address which caused confusion for the courier service. As our per our conversations with you we have spoken with the courier and are endeavouring to get your goodies to you as soon as possible.
Once the herbs arrive we'd love to hear how you go with them.
x SF team
“Had to pick it up from a Newsagency, no note left in the letter box. Not very professional. No one contacted me letting me know.. and had to get someone to pick it up for me.”
Hey Carmen,
I apologise for the delayed response - this review slipped through :(
We apologise on behalf of our courier for not leaving a note in the letter box as this is their standard practice. We use both Fastway and Australia Post for deliveries, however, our default courier is Fastway. (You can opt for Australia Post in the notes when you place your order if you prefer to pick up from post offices).
In our experience, they have proven to be the fastest in delivering our orders and they use parcel connect locations such as newsagencies or petrol stations and there are more of these around Australia than there are Post Offices. Therefore it is usually more convenient for our customers to pick up from parcel connect locations - as they also often are open hours that extend beyond business hours.
We apologise if this experience was an inconvenience for you as we pride ourselves on our customer service and shipping our orders as soon as possible! Hopefully you have been loving your herbs once you finally received them
