“Do not book with Talixo. We arrived early at Madrid airport to be told a short time after our driver had arrived. We then proceeded through the exit arrived at the designation pick up point at cafe Paul, we were not greeted by a driver but instead told to make our way to the parking lot it then took the driver a further 20mins to arrive. We would have been far better just grabbing a taxi when we arrived. This is not a service to use. Don’t waste your time and money. Angie at Gomez experience should not be customer facing. She is exceptionally unhelpful and difficult to deal with”
“This company is a JOKE! and shouldn't be allowed to operate. We booked a transfer from Sorrento to Naples for 4:00am to get to the airport for our 7am flight. We get a call to our room at 1am from reception saying our transfer driver is here to take us to the airport, we go down stairs to explain we booked this for 4am, the driver said no it's booked for 1am even though all of the paperwork and booking confirmation say 4:00am. The driver then proceeds to blame us and say maybe you booked it wrong, even though our booking shows 4am which was shown to him. When asked if he can call his company and get this sorted, he laughed and said no my boss is asleep, what sort of 24 hour company doesn't have a after hours contact for their drivers. The driver then says he's tired and wants to go home, and says he will not come back at 4am as per the booking and that no other transfer will come to pick us up. Leaving us stranded 1 hour away from Naples airport and €275 euro out of pocket, paying a premium price for a beyond terrible service, leaving us with no choice to a taxi costing another €275 euro just to get us to the airport in time. This company is the most useless company I've ever dealt with in my life, they deserve a negative star rating and should not be in operation. I would never book anything through this company unless you want to be left stranded in a foreign country with no help from the company or the driver. USELESS DISGRACE OF A BUSINESS.”
“Wenze Zhao was phenomenal!! Upon my arrival to Las Vegas he kept in contact with me. Provided step by step instructions walking me through the airport to meet him. He went above and beyond!! Ge was so polite and respectful!! I was so pleased with his service I requested to have him pick me up from Resort to take me back to airport. He was simply outstanding!! Talixo is fortune to have Wenze on their team.”
“Used Talixo in Istanbul for round trip from the airport to the hotel and back. Great experience. Driver was on time, great communication via Whatup. Sending all the details via email and conformation a few hours before also. Nice, comfortable cars and nice drivers that helps with the luggage also. Enjoyed the service both ways.”
“If you are looking for horrible customer service experience with a transport service, then I highly recommend Talixo! HORRIBLE!!!
We booked Talixo to pick us up at the airport in Curacao to take us to the hotel. The Talixo driver could not wait on everyone, as some of our party was in immigrations about 15 min behind, so the driver left us all at the airport stranded.
We immediately reached out to Talixo to ask for a refund and cancel the return trip. It took us 6 days to get a response on chat, to only tell us we need to call our booking agency. Booking agency reached out, and Talixo would not offer a full refund.”
“It's been a great experience with Talixo and we've been picked up in Cancun to go to our resort and back. The driver and car was perfect and on time.”
“DO NOT USE TALIXO - BUYER BEWARE.
After a 10 hour flight to Dominican Republic and pre-booked with this company. Upon arrival driver fed us some complete BS that we had cancelled our transfer. Why would we do that having prepaid??
Even after showing them payment confirmation on mobile banking app and having a print out of our booking he was ignorant, rude and unhelpful. 2 hours at DR airport stressed and with a 6 yr old crying his eyes out. Showed no signs of attempting to help and when calling company they said nothing they could do.
A COMPLETE SCAM COMPANY.
Ended up having to pay an additional $100 to get a taxi due to ineptitude, arrogant and the most unhelpful pr1ck left us stranded.”
“Talixo is one of the Best Service around the Globe with very perfect automatic follow up of bookings. You can get Driver details just before 2 hours of service or by just sending a Whatsapp message on their universal number.
they are responsive and quick.
Amazing Service, everyone should give a try to them.”
“Very nice driver, and was prompt. The company is very organized staying in touch with you if there’s any questions. The car was very clean. Will use this company again .”
