“Chianne has been very helpful explaining the process, my repair has not been done yet so hopefully it will be sorted soon, but she has kept me informed all of the way so far”
“The customer service advisor (caseworker) in other words was very attentive and willing to help me with my current situation.
As mentioned, compensation isn’t my aim but a solution to my problem.
Hoping that someone from Haringey Council will speed up their process as I have complained to the bone.
Thanks to this professional lady.”
“When I first contacted the tenant support helpline, I was assisted by Chianne. Chianne handled my Case with such care and understanding. Throughout the process, the advisor was competent thorough, patient, understanding, helpful, and compassionate concerning the disrepair issue in my apartment. The process has been swift. My case is still being dealt with, but based on what I’ve experienced so far, I highly recommend the tenant support helpline.”
“Only contacted the solicitors yesterday it was explained , to me step by step and what will be happening going through the would recommend this firm for your repairs”
“You made each step clear, explaining what was being agreed. Took into helping me with replying via email WhatsApp. And was very professional. Many thanks.”
