The Hay Experts Reviews

4.9 Rating 366 Reviews

97 %

of reviewers recommend The Hay Experts

4.9

Based on 366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Popular Questions:

Delivery

How does The Hay Experts deliver? How long does The Hay Experts take to deliver? Does The Hay Experts deliver on time? How is accuracy and good condition of items delivered by The Hay Experts?

Customer Service

How can I contact The Hay Experts? How quickly does The Hay Experts resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Hay Experts.

Visit Website

Phone:

01189099066

Email:

sales@thehayexperts.co.uk

Location:

Forsters Farm, Wasing Lane, Reading
Aldermaston
RG7 4NA

How quickly does The Hay Experts resolve customer queries?

Helpful Report

(1 year ago)

Greater than 70% of reviewers feedback is The Hay Experts resolves customer queries within an hour.

Helpful Report

(1 year ago)

99.14%

Industry Average

“ Excellent company to buy items for my two bunnies. Lots of choices in terms of dried herbs, forage and treats and toys. Many items are available in smaller packs which is great for trying out new food. Excellent customer service and very friendly staff who do their best to be helpful and suggest alternatives if necessary. The Hay Experts was recommended to me by the lady who looks after my bunnies and I am so glad of it. ”

- Virginia Amiri

“ I cannot praise The Hay Experts enough, they are so helpful and go that extra step to make sure my order is just right. On the phone they are knowledgeable and suggest useful alternatives an item isn't available or a hay isn't the right cut. This is true customer service that very few organisations offer these days. Well done and many thanks! ”

- Diane Lois Doyle

“ excellent at: service - delivery information - emails - price ... and I do love 'Anita Jeram' depictions, always make me smile! Thank you ”

- Anonymous

The Hay Experts Reviews

Customer Service - Good