“
Received message my large items (garden fence) were delivered - "Proof of delivery photo" - attached - is nothing like the outside of my property or any of the neighbours and looks more like the inside of a van? So delivered to who?
Besides I have been at home all day and nobody showed up.
Appalling service
”
posted 1 month ago
- Anonymous
“
Tuffnels Stole My Parcel
Tuffnels uploaded a photo from driver "Stuart Neil" in the Aberdeenshire area of the parcels lent against a wall, claiming delivery has been completed.
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posted 2 months ago
- Anonymous
“
Dont have my parcel, the "proof of delivery" photo is not my house and is nowhere to be seen. Im 5 months pregnant and walking around all my neighbours houses asking if they have my parcel has been a nightmare. There is no way of contacting them as all emails and numbers on their website are fake, what is going on here!!??
”
posted 2 months ago
- Eve
“
failed to collect for 4 days and then failed to deliver i know its not guaranteed next day but I'd at least expect within a month all told 15 days form booking to delivery did it via interparcel well it'll be the last time they get used, Worst service I've had in over 25 years in using couriers no contact number and no customer care from tuffnells or interparcel Save yourself the grief and use someone else!!!!!
”
posted 2 months ago
- Mike Lowe
“
Collected my parcel 10th January for next day delivery service thru Inter Parcel and still waiting for delivery. Paid £93 and no telephone number to contact and inter parcel have only email to contact them. Paid for next day delivery at extra cost. Would not use these again and no contact number to contact anyone is a joke. Cant answer the questions about the service received cause parcel still NOT delivered.
”
posted 3 months ago
- Annoyed Customer
“
Can you call yourself a delivery service if you never turn up? I have no proof they ever intended to collect my parcels. Waited 2 days from 9am to 11:59pm what a waste of time.
”
posted 4 months ago
- ""
“
Unable to give zero stars as I would have done so if I could. Avoid at all costs. Should be called a non delivery company. Three times delivery was promised and never delivered. Website is a waste of space and contact at 4 on a Friday afternoon to be told that the courier has put a stop on all deliveries. Really helpful. Bunch of charlatans!
”
posted 10 months ago
- Nick
“
Their drivers lie about when they delivered parcels. They said they delivered a parcel when they didn’t.
My second order that was next day delivery hasn’t even arrived one week on.
”
posted 10 months ago
- Amy
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Took a day off work waited all day for delivery, I went out my front to find two parcels sitting there, on enlarge parcel with £600 was missing.
”
posted 11 months ago
- Anonymous
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Expected delivery 2 days ago .
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posted 11 months ago
- Anne Reilly