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TUI.com Reviews

2.0 Rating 57 Reviews
23 %
of reviewers recommend TUI.com

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TUI.com 1 star review on 15th January 2024
Anonymous
TUI.com 1 star review on 15th January 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
I went into the tui store on Acorn Walk in Central Milton keynes to sort out some travel insurance for a trip that had already been booked, and they could not have been nicer or more helpful. The Lovely young lady, Georgia, who dealt with my query sorted out the insurance purchase really efficiently and was also kind enough to print out my ticket for me when I mentioned that I like to have a print- out available. Mny thanks! If I book a future holiday it will certainly be with tui and I'll recommend them to other people. Customer service really does matter!
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Posted 1 month ago
we have booked all our holidays in the Westwood Cross shop since it opened, all the ladies in there are pleasant, polite and very helpful . A good shop with great staff !
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Posted 1 month ago
Extremely easy to find the best holiday to suit our needs. Price, location, quality of hotel and flight times. I will definitely use TUI again
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Posted 5 months ago
Just booked a holiday at the tonypandy shop with emma she was so helpful and well informed so I will always book with them from now on and not online.
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Posted 6 months ago
From start to finish we were treated with respect by the team at the Trowbridge agents.
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Posted 9 months ago
Karen made booking our holiday so easy , without any computer worries on our part . It's lovely to talk to someone rather than try and navigate the internet.... especially when you're older . We'll be back soon to book holiday number 2 !
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Posted 1 year ago
Always great customer service in Ebbw vale store so helpful especially Jo she knows what I like and is so helpful would highly recommend top class service never go anywhere else don’t need to
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Posted 1 year ago
Sourced a great value vacation for myself and my daughters for the October half term holidays. Looking forward to another great holiday with TUI
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Posted 2 years ago
Frequent traveller and find them very helpful with all travel needs from long haul to cruises
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Posted 2 years ago
Very helpful and courteous staff very knowledgable
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Posted 3 years ago
Had holiday cancelled due to covid.good to there word, full refund promised and received
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Posted 4 years ago
Great service online and in store
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Posted 4 years ago
TUI.com is rated 2.0 based on 57 reviews