Thank you for your review. We’re glad you found the service fast and efficient. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
“Nonostante le mie scarse conoscenze di lingua inglese, sistema facile - intuitivo - veloce, ho utilizzato il p.c. di casa per effettuare la procedura che ha funzionato alla perfezione. Ritengo un po' troppo alto il "costo" del servizio e della procedura esistente.”
“Reaction time was outstanding. Problem (in photo uploading) was satisfying solved. Extra good that you can communicate via themails and not only be sent back to system. Nevertheless the reason for the problem was not pointed out and this prolongs theprocess. I assume that you accept in the attachements only JPG-files what is also not pointed out in the process, the help via service andthe sysem explaining in the start what is a really lack in efficieny”
Thank you for your review. We're glad the response time was outstanding and the issue was resolved. We apologize that the root cause wasn’t clearly communicated and that the JPG attachment requirement wasn’t stated upfront. We’ll use this to improve our process and set clearer expectations. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
Thank you for your review. We’re glad you found it simple and comprehensive. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
Gracias por tus comentarios. Nos alegra que lo hayas encontrado fácil y sencillo. Si necesitas más ayuda, no dudes en ponerte en contacto.
Un saludo,
Equipo UK ETA
Thank you for your feedback. We're glad you found it easily accessible, brilliantly user-friendly, and quite quick. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
Thank you for your feedback. We're glad it only takes a short time to get your ETA. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
“Clear to understand and the requested information was suitable. It would have been good with a message like 'you can close this page' or a 'finish application' button on the final status page.”
Thank you for your feedback. We're glad you found the information clear. We'll take your suggestion into account regarding a finish action on the final status page. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
Thank you for your feedback. We're glad you found it easy to do and met your needs. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
Thank you for your feedback. We're glad you had a smooth online submission. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
Thank you for your feedback. We're glad you had a speedy and positive experience. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
Thank you for your feedback. We're glad the service was fast and secure. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
Thank you for your feedback. We're glad the service was easy to use and fast. If you need any further assistance, please reach out.
Kind regards,
Team UK ETA
