“Very good service, fast dispatch and delivery. Good range of products. The only negative thing is that stock tends to be low and makes it difficult to do drop shipping. Recently I had to cancel an order as there was 1 in stock but it couldn't be found.”
“I've been using UKSM for a few years, the products are good quality, and customer services are very helpful always ready to resolve any issue efficiently and professionally. They even listen to me ramble on sometimes :)”
“Overall I’m happy with UKSM Trade, all tho there have been a couple times where the description for a product has been wrong, i.e it says a set of but further down it says only 1 sent. So just be careful and read the description carefully.”
“Overall happy with UKSM Trade, have encountered a couple of listing errors and some listings don’t contain all the info needed but otherwise happy with the site.”
Hi Gemma,
Thank you for your review. We are terribly sorry that you have encountered listing errors.
Our Marketing team are investigating this to minimise listing errors for future orders.
Our apologies for any inconvenience this may have caused.
“Part of my order was missing, I have tried phoning and no-one answers and I've emailed their contact form and still no response at all. Very disappointed as the floristry wires were needed desperately and I've now ordered elsewhere and had to pay for express delivery. I've used this company for years and accept that mistakes are made but they have always been very swift to put things right, not this time”