Vault Reviews

3.2 Rating 116 Reviews

54 %

of reviewers recommend Vault

3.2

Based on 116 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Vault deliver? How long does Vault take to deliver? Does Vault deliver on time? How is accuracy and good condition of items delivered by Vault?

Customer Service

How can I contact Vault? How quickly does Vault resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Vault.

Visit Website

Phone:

01302 965980

Email:

Info@vaultmenswear.com

How quickly does Vault resolve customer queries?

Helpful Report

(3 months ago)

Greater than 50% of reviewers feedback is Vault resolves customer queries within an hour.

Helpful Report

(3 months ago)

87.88%

Industry Average

“ Incredible customer service having received a shirt which had a mark on it. I phoned and spoke to a young gent who apologised profusely and arranged for a replacement shirt to be sent next day delivery at no extra charge and informed me to keep the shirt as it was no use to them. I washed the shirt and it came up like new. Outstanding customer service will defo shop here again. My son loves his new shirts. ”

- Hazel Summers

“ I ordered a shirt on the website it arrived had a different inner than the photo they exchanged the shirt and refunded me the postage without any fuss whatsoever Brilliant service from start to finish ”

- Michael

“ Service from Vault very good. Let down by delivery problems with Royal Mail. First time used Vault - very good. ”

- Doug

Vault Reviews

Customer Service - Good