“This is not a reputable company. Within a few months of contracting for their services, they closed down my website with no advance, I was unable to access my website from the dashboard or from the internet. The company failed to respond to emails and direct phone calls. The company website also was unreachable. I was forced to rebuild my website. There were multiple other issues prior to this in the few months I had been working with them including failure to meet contract agreements regarding SEO, slow website, and increase in spam comments & ghost referral traffic. If you are considering this company, don't do it.”
“SCAM. DO NOT USE THIS COMPANY. WORST EXPERIENCE EVER AND SCAM. STEAL YOUR MONEY! AND GET MAD AT YOU!
This company does not care about you. I was new to E-commerce and had just started with a business I was having trouble with my product because it has to do with cannabis and tobacco so running ads was hard on Facebook. So I turned to online and found this company. I told someone named Mark about my dropshipping and e-commerce and told him that if his marketing team had a better product that would generate more sales to please use that. I was essentially willing to pay for the service and let them build me a store and find the products. So I had purchased a 6 month social media marketing plan. Right away I knew something was wrong. For Mark did not listen to anything I said. He continued with the product I already knew was having problems when I tried to advertise because of it being related to tobacco. They then created a 1 month social media Calendar for me and the month of July. Then I noticed they were not posting anything the whole month of July, and guess decided not to tell me. So for 3 weeks I was reassured I would be getting sales for the store every week. After the the 3rd week I had enough. I told Mark I wanted a refund, and he convinced me their was a problem with the Facebook page, because the product is related to tobacco which is what I already knew and which is why from the start I told this Mark guy I did not want to do this product. He convinced me to trust and so I did give them another chance. They finally started posting a social media calendar. But after 2 months I still had not gained a single sale. After spending $1,000 I had enough. Terrible communication. I had no idea what my money was being used for. Working in e-commerce myself I realized $1,400 for a service like this is completely overpriced. Then I wanted a refund. My project was 6 months long and according to their policy, after 48 hours you can request a full refund, and so because my project had never been even completed, since it was for 6 months, and it had only been 2.5 months, I requested a refund. This was also extremely difficult. At first mark would not give me any refund, and even HUNG UP on me after I told him, I do not like this project, I don’t know what’s going on, I don’t know what my money is being used for, there is no communication, I’m DONE. He refused so I contacted support at webitronics.com they had sent me to someone named James. We settled on a half refund which still is unfair because they state refund guarantee, yet I was not being guaranteed anything. Anyways after settling for $500 I had further questions, but then no responds from James anymore. I emailed him again and again several times. It has been over 1.5 months now and still no response. He is acting like a child and now is ignoring me so that he doesn’t have to refund me for the terrible service provided.
So this company has robbed me of my money. I am In contact with a a debt collector and a lawyer, and am going to try and get my money back.
PLEASE BE CAREFUL AND SAVE YOUR MONEY.
I have lost $1,000 and don’t even have the business anymore because of this company.
DO MOT YSE THEM.”
