“
There’s been a recurring problem with your online system with this particular product. I’ve asked to be notified several times when the product is back in stock, and when I finally get the notification, the product is instantly out of stock again. Then, last week there was ONE pack left and I snapped it up. But I received a refund shortly without any explanation. And now I’m asked to review a product I never received.
”
posted 2 years ago
- Amelia W
“
I sent a complaint about it to your office but am still waiting to hear if I can get a refund or a new case of cans that is not expired.
”
posted 2 years ago
- Jeff K
“
) Third, if the product cannot exchange, refund the money instead of using a store credit.
”
posted 3 years ago
- Rae S
“
Not happy with the no refund policy for dog bed. I wanted to exchange for a larger bed, after discovering my corgi did not fit the bed. It was not communicated well that removal of plastic means no refund.
”
posted 3 years ago
- Ho Y
“
I'm extremely disappointed by how they conduct business. They are selling a product that is dangerous and refuse to refund or even to acknowledge it, almost choke my puppy! Mind you, the picture is taken ON THE DAY the product arrived, and my puppy is the sweetest cutest small puppy who hardly bites and is around cats and kids with no sign of aggression!
”
posted 3 years ago
- Marsha H
“
Hi I wrote a week or more ago regarding a recent purchase that I like to refund/return/exchange; due to the expiation date being blurred. But NO one followed up & the return button doesn't work
Pls get back to me
Tkx
Best,
J
”
posted 3 years ago
- Joe L
“
I contacted the customer service and although prompt with their replies, it was left up to me to ask if I could return for a refund.
”
posted 3 years ago
- Matthew W
