Xhunter Australia Reviews

4.7 Rating 2,444 Reviews
A-
Happiness Grade

About Xhunter Australia:

One of the names known to hunters in Australia has become Xhunter as the go-to store for all-things hunting and shooting. Established in 2011 in South East Melbourne by two enthusiasts, it started out as an online boutique business, and grown into the largest hunting and shooting online source in the country it is today, with a staff of outdoor lovers.

The dedication to provide customers with a wide range of high quality hunting and shooting accessories Australia wide for pros and beginners alike at competitive prices led to sourcing the best of the best when it comes to innovative companies from all over the world, it’s no surprise Xhunter now offer products from over 90 brands.

Products, carefully selected by the team understanding the needs and requirements of customers, are made of the finest of materials in ethical factories so no detail goes unobserved when the goal is providing outstanding shopping experience.

In case you’re not sure about a specific product, you can always contact Xhunter, or check out their buying guides and blog for more detailed information.

When you buy from us, you can be assured of the following:



Fast, Flexible Shipping

Order by 2pm local time and your Xhunter items should ship that same day. You will be notified when your order ships and we provide tracking information via email.

We partner with Australia Post to ship most orders. Some orders may be shipped with Hunter Express, Toll or TNT if contain oversized or heavy items.

Hassle-Free Returns

If you don’t like your item and wish to return it you can do this up to 30 days after purchase date. Just give us a call or shoot us an email, we will walk you through to return the item for exchange or refund. Some restrictions apply for riflescopes, flashlights, special orders, so see our full return policy for more details.

Privacy and Security

Your personal details are safe with us. Apart from checkout, we will not retain your credit card data. We do not release our customers’ information for any reason. See our privacy policy for more information.

Visit Website

Email:

info@xhunter.com.au

Location:

303 Boundary Road,\nModialloc

Xhunter Australia have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

A

Price - Excellent

99.56%
Industry Average
Good bag for the price
- Matthew W
Good quality products at a fair price and fast delivery.
- Michael S
Great products at a great price
- Mike P
A

Delivery - Fast

98.58%
Industry Average
Product as described and timely delivery
- Ingrid B
Quick delivery
- Adrian P
Good quality stuff although picking and packing is very slow, would be good if delivery times could come down a bit.
- Daniel A
100.00%
Industry Average
Good on sending gear on time, wide range, local (to me) and most importantly good on returns Easy to deal with either face to face or being sent out Bob Kelly
- Bob K
Good range of products and reasonably quick delivery. Returns process proved quite difficult though and customer service does take a while to respond. All in all though I am happy with my products and will be purchasing from xhunter again in future :)
- Joshua H
D

Refunds - Average

50.00%
Industry Average
I sent order back for a refund as incorrect model. Now it's been lost at your warehouse and I'm not being updated. This has been going on since the beginning of March. I've even emailed yous again.
- Damian O
First transaction was fast shipping. I always buy a small item with a new company initially to gauge their customer care. Second transaction shipping was slow, and was not shipped until I opened an ebay refund request. Was pre Xmas so I give benefit of the doubt and would still use company if the price of the item justified the previous transaction hiccup.
- Jared M
Xhunter didn't want them returned, and refused a refund, only offering an instore credit.
- Edward T
98.31%
Industry Average
service is great
- Glen P
Good fast service
- Andrew W
Great company to deal with. Fast friendly service and great products!
- Daniel G