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Zadeel Reviews

1.9 Rating 35 Reviews

23 %

of reviewers recommend Zadeel

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Location:

London,
London
London Borough of Richmond upon Thames
KT5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's probably not their fault but I ordered on 3 rd Nov. My items did not arrive. On 21 st Nov I finally worked out " tickets" have been in touch but they say I could return items.... Well can't they have not arrived now time elapsed and I can't open a new ticket. I have emailed them at least 4 times with no reply. I have lost my money. Will not be buying from here again. Although lost delivery PO fault customer service is rubbish. Can't add a photo as delivery didn't come. I am a pensioner and I am in all time so I did not miss a delivery”

Posted 5 months ago

“Ordered 2 weeks ago and paid for next day delivery still nothing. Tried to contact them but nothing. Complete scam! Do not buy anything from them! Also reported them to trading standards and ombudsman”

Posted 5 months ago

“Scam don't use. I paid for next day delivery. Over a month later its still on processing. No where on there to refund or to speak to anyone.”

Posted 8 months ago

“Order last week and receive nothing yet, create tickets but dead silent. Don't know how to contact anyone.”

Posted 1 year ago

“Missed items,did RMA,not get money come back,not get answers from you company.”

Posted 1 year ago

“I spent nearly £150, including extra for my extra fast shipping, it's now been nearly two weeks and they still haven't delivered my order. They can't even blame Royal Mail because I made my purchases on a strike day and they didn't dispatch for nearly three days! It's impossible to contact them and I'm going to just claim my money back through my bank because this is just idiotic!”

Posted 1 year ago

“The first time I placed an order, I was delighted with the speed and quality of the service and items. I was so delighted, I placed a second order almost immediately. Unfortunately, that order never arrived: I placed it 24/9/22. I’ve created a ‘ticket’, but still nothing; it wont even give me the option to cancel my order. The money has been taken out of my account, and almost 2 months later, nothing. Getting in contact with someone to discuss the issue is impossible.”

Posted 1 year ago

“My order arrived and 3 items were missing. I was advised in advance of 2 and got a refund for both but there was 1 more missing. I tried so many times to get in contact and it was impossible just kept getting an error message online. first time using and last sadly shame as i would have used them a lot”

Posted 1 year ago

“Ordered 10 days ago, STILL not here and they can't even blame postal strikes as it hasn't even been dispatched until the other day!!! I've sent multiple emails and opened a ticket for it all to be ignored. DO NOT GIVE THIS COMPANY YOUR MONEY. WHAT AN ABSOLUTE JOKE”

Posted 1 year ago

“I'd give minus 50 stars if i could. Absolutely appalling company. 2 weeks and still no order, don't answer emails. nightmare trying to raise a ticket, no online contact form. I'd stay away from this company it is not worth the hassle. They should be taken offline. STAY AWAY, NIGHMARE GETTING ANY MONEY BACK BE WARNED”

Posted 1 year ago

“I worder 52 intems on 7/7/2022.Today is 14/7/2022 and i don't received my pack.”

Posted 1 year ago

“placed a large order 10 items were missing, raised ticket but almost 8 weeks and still no response. very disappointed. no way of contacting them”

Posted 2 years ago

“Order not recieved noway to contact them other than a ticket which doesnt work”

Posted 2 years ago

“Still waiting for either the goods or a refund. Not good enough system for contact to sort.”

Posted 2 years ago

“I made my order nearly a month ago the payment was taken from my bank account but I have never received my order please could you send my order or refund the payment please very disappointed by this I was looking forward to receiving my parcel.”

Posted 2 years ago

“I paid for next day delivery 3 weeks ago! Not got my stuff cant email or raise a ticket can someone get through to me”

Posted 2 years ago

“Wish I had seen this site before ordering! Ordered, received confirmation and notification it had been shipped. Nothing. No way to actually contact them. My next step is the consumer rights people so I can report them to trading standards! Contacting bank to get a charge back!”

Posted 2 years ago

“Really really bad experience not waste your money beware..this is the worst site they will not refund u ..so beware u all”

Posted 2 years ago

“Didn't get my order, raised ticket nothing happened, can't contact them, unable to get a response Awful Service!!!! Don't buy from them, you will loose your money like me!!”

Posted 2 years ago

“I still haven't received my order yet no confirmation from you. You took my payment two weeks ago. Can you tell me whats happening please. Suzanne France”

Posted 2 years ago

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Zadeel is rated 1.9 based on 35 reviews