“I placed an order and realized that it had my old address, I contacted customer service 2 minutes after the order was placed, I apologized and gave them my correct info, reply I got informed me that only thing I can do is cancel my order.
I tried doing just that but hej... it's not that simple, after i marked my order and clicked cancel I got an error, and again and again and again.
TWO DAYS AFTER I got notified that my order has been dispatched... to an incorrect address.
So ok, it was my bad with the address but I really think I acted as fact as possible, but no. So ok, I drove to a different side of town to pick up the package and upon opening I realized that they sent me an item in 2 sizes too small. I ordered Large and they sent Small.
I don't have time or energy to deal with their customer service any more so let's just not shop with them again.”
“I placed an order and realized that it had my old address, I contacted customer service 2 minutes after the order was placed, I apologized and gave them my correct info, reply I got informed me that only thing I can do is cancel my order.
I tried doing just that but hej... it's not that simple, after i marked my order and clicked cancel I got an error, and again and again and again.
TWO DAYS AFTER I got notified that my order has been dispatched... to an incorrect address.
So ok, it was my bad with the address but I really think I acted as fact as possible, but no. So ok, I drove to a different side of town to pick up the package and upon opening I realized that they sent me an item in 2 sizes too small. I ordered Large and they sent Small.
I don't have time or energy to deal with their customer service any more so let's just not shop with them again.”
“zavvi has opend a case because on your tracking it say my order was posted throw the letter box but that wasn't the case as the order was to big for that so got on to zavvi witch you have informed them it was left on the door step when i got back from work there was nothing there i check my shed and all over the garden and with all my neighbours as its turned up no were so now i have to wait for zavvi for a case the items i orderd was for my little boy who is now very upset because the item has gone missing and im very angry because im out of pocket and left with a very upset little boy who in the right mined would leave a package on a front door step zavvi are trying to get out of this im the customer but there making out its my folt when that isn't the case it is down to the pore delivery service thay use”
