www.south-african-hotels.com Reviews

“ They never paid Aquila for our transport we are being held hostage to leave Aquila because we do not want to pay twice for a service that South African hotels was paid for. ”

“ Very rude and poor service ”

“ service shocking. ”

“ service shocking. ”

“ Because I ask you guys to give me the invoice but you didn't,And theres a guy talks the way he like with us so thanks for your service. ”

“ But when I emailed the customer service, she replied we have to go to the service desk by ourselves. ”

“ "First night, we went to dinner and were told an hour before the buffet closes that some of the food is finished and were not going to be replaced, after making a noise, the extra food arrived. Wake in the morning and had to have a cold shower as the hot water was finished?!? Get back to the room, no fresh towels replaced, ask for towels and the housekeeper comes with "clean" towels and put them on the floor outside the room to sort them out and give me "clean" towels??? The room was not vacuumed. They then compensate us with dinner on the house with a promise that the General Manager will talk to us, however she did not arrive. So we had no towels to use. This is the first Protea Hotel that we stayed at with pathetic service and still paid the full price? Very very disappointed!" ”

“ the service in the start was good. ”

“ The booking service was fine, there is always a room for improvement. ”

“ Overall service is good but website is confusing. Quote system is misleading. Asked for no. of children and ages but subsequently transpired that quote did not include children. How is South African Hotels linked to Golfing Safaris? ”