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Xenons4U Reviews

4.5 Rating 146 Reviews

88 %

of reviewers recommend Xenons4U

Company Reviews

Product Reviews

4.5

Based on 146 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Location:

63 Wallis Place,Hart Street,Maidstone VAT: 131133274
Maidstone
ME16 8FB

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Xenons4U 5 star review on 19th July 2023

Xenons4U 5 star review on 29th June 2023

BRIAN ALEXANDER

Xenons4U 5 star review on 25th February 2023

Xenons4U 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first time he sent me a malfunctioning headlight module. he will ask me to put the non-functioning module in water and take pictures of the evidence that I destroyed it. After I did what he asked, he sent me a second module which also doesn't work. He will ask to do the same as the first time and send photos as proof and he will make a refund. After I sent the photos on the next day I emailed and asked is the pictures ok to get refund, he do not reply, on the next day I did same again, but he do not reply again. Next day I call to PayPal and open case to get refund. When I open the case, seller asks to return both items if I want to get refund, he asking to return items which was destroyed by he's request. Terrible service highly do not recommend buy from them I spend 5 months to dealing with them and still can't get money back, because PayPal asking provide return tracking for items which was destroyed.After this act of his, I wrote several negative reviews about his dishonesty. Now he demands that I delete the feedback if I want my money back for the non-working electronics he sent to me. 28/04/24 PS. In the end these fraudsters made £120 from me for worthless non-functional items that I destroyed at their request and thoughtlessly just didn't keep, and I couldn't give to PayPal tracking number and I lost the case without getting my money back and without the product I was hoping to buy”

Posted 1 week ago

“The first time he sent me a malfunctioning headlight module. he will ask me to put the non-functioning module in water and take pictures of the evidence that I destroyed it. After I did what he asked, he sent me a second module which also doesn't work. He will ask to do the same as the first time and send photos as proof and will make a refund. After I sent the photos on 24 March, on the next day 25 March I emailed and asked is the pictures ok to get refund, he do not reply, on the next day 26 March I did same, but he do not reply again. Next day 27 March I call to PayPal and open case. When I open the case, seller asks to return both items if I want to get refund, he asking to return items which was destroyed by he's request. Terrible service highly do not recommend buy from them I spend 5 months to dealing with them and still can't get money back, because PayPal asking provide return tracking for items.”

Posted 1 month ago

“Ff you want to waste your money...Order something from Xenos 4u.”

Posted 8 months ago

“Don't waste your time for this "company"”

Posted 8 months ago

“AVOID THAT SCAMMERS . If you wanna waste your time they will help you”

Posted 11 months ago

“Ordered some new DRL lights for my Audi, paid £12.99 for next day before 1pm delivery as had to get my car back in before 10 days to get the MOT retake, Item didn't arrive when it said it would, ordered on Tuesday for Wednesday delivery, Item didnt turn up till the Saturday, contacted and asked for a refund, was told it was the post office's issue and not theirs. their customer communication is terrible only via email will they respond. have now taken it up with Paypal to claim money back. Be aware they are happy to take your money but they have no customer service skills whatsoever.”

Posted 1 year ago

“I recieved faulty Xenons. One of them didn't work and the other one died within couple of days. When contacted the seller, found him very rude and unprofessional. He promised a refund if I dipped the lights in water and sent him photos which I did but he still refused, so I forced him pay me back via PayPal resolution. Avoid this seller by all means.”

Posted 1 year ago

“They not professional paid for next day delivery they put 2 different address on and...I paying the price dont trust them..”

Posted 2 years ago

“Disaster! It's not super white effect, but only a common yellow light. Bad work You can do better.”

Posted 2 years ago

“Worst customer service ever. I ordered an item and entered the correct shipping address on the website (they have an option on the website to 'ship to different address'). The confirmation email showed the wrong address, so I asked them to change the address, but they said they couldn't and told me they would cancel the order, and that I should go elsewhere for being demanding. They then didn't bother to cancel the order, and sent the item to the wrong address anyway. When I asked to return for a refund, they expected me to pay for return postage, despite the error being on their side! Dealings were extremely unfriendly and rude. Avoid like the Coronavirus.”

Posted 3 years ago

“Worst expierience ever. This "company" works like SCAM. No contact after I purchased an item. No info that item was out of stock and was never send to me. Their customer service doesn't exist. After my claim PayPal returned my money. Not recomend. AVOID THEM”

Posted 3 years ago

“No phone number or address given. Their website has all the hallmarks of a scam. I'm out.”

Posted 3 years ago

“Ordered a Mass Flow Sensor and nothing received. I am trying to get my money back from them. They do not answer emails and there is no number to call them on. Please think twice before using this company.”

Posted 3 years ago

“They shipped fast, but item can defective and they wasn't helpful. I recommend to stay away! Not worth the service or headache.”

Posted 3 years ago

“Bought LUMRO HIR2 9012 Super White Headlight Bulbs 55W and tried them on the motorway where I could hardly see nothing. Luckily I got to my destination safely. I do not recommend buying any bulbs/lights from xenons4u because they're selling low-quality products which are not road legal. Avoid and use professionals like Euro Car Parts or Halfords”

Posted 4 years ago

Xenons4U is rated 4.5 based on 146 reviews