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Xplosiveape Reviews

1.4 Rating 102 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
Items arrives damaged. Holes in and split down seam. No customer service, emails ignored. Slow delivery and slow to refund and sort issues. Avoid this UK based scam company
posted 3 weeks ago - Ollie
Wrong size sent and want me to pay postage for there mistake this is the second order that has been wrong very poor customer service do not recommend and won’t order again
posted 1 year ago - Jason hunt
If I could give zero stars I would. Order placed back in march. No items, no refund, customer service of a blob of playdoh. Absolutely shocking. Who ever runs this failed organisation needs a serious word with their team
posted 3 years ago - Luke Taylor
Completely and utterly disgusting and disgraceful customer service.
posted 3 years ago - Ryan
Couldn't care less about the paying customer and just gives lip service.
posted 3 years ago - AB
Do not recommend at all, stay away from. 2 months waiting on order… nearly 1 month and still waiting for refund 1 month on the email and WhatsApp with “Customer Service” excuses and promises to make it happen next week or refund - non of it happened yet. Disgusting lie in every email or message I have received.
posted 3 years ago - Piotr T.
Terrible. Made an order 14th Feb that's no recieved. Messaged their customer service 3 times since the 29 march and no reply. No order ever received. A quarter of a year just isn't an acceptable delivery schedule.
posted 3 years ago - Avoid them at all costs
Terrible service, ordered so much from them in the past now been waiting over a month for my order. Blacklisting them.
posted 4 years ago - Mo
Been waiting over 3 months for order , fobbed me off with order has been delayed etc . Now not answering messages or emails Disgusting service , 0 out of 10 Just get my order to me !!
posted 4 years ago - Malcolm Steed
Abysmal customer service, never reply to emails, messages or anything else, been waiting over a month now and still nothing. Avoid at all costs.
posted 4 years ago - Anonymous