“I placed an order as it stared " sent with 24 to 48 hours " when placed. I today contact them to be told " they are on pre order and delivery within 10 days" . At no where on the item page does it say this. I won't order again. Stay away.”
“I asked a question as to whether hoodies were 100% cotton and received a reply from Amandeep saying there were polyester cotton blend.
I than said please cancel my order as I have eczema and cannot wear but cotton,note material not disclosed on website.
I asked to cancel my order and was clearly told by e mail it had not been dispatched.
I am told I will only be receiving a refund for the goods and not the postage, even though goods never dispatched.
Do not buy from these onanists.”
“Wrong size sent and want me to pay postage for there mistake this is the second order that has been wrong very poor customer service do not recommend and won’t order again”
“Totally different company from a year ago.there on the ball now. And very fast with deliveries. Customer care are fast at solving any situation. Great great company now since it's changed owners”
“for the price, not bad. I received my order within 48 hours which i was extremely impressed with, however, i noticed as soon as i pressed the pay button, i must have accidentally put in a size small, so i emailed them straight away but they did not answer until after i had received the clothing. They said to send it back for an exchange and they will refund my postage. Firstly, they did not refund me, secondly, it took 8 days to get my exchange. Unfortunately, a company who does not keep to their promise and doesn't dispatch when they say they will does not make me want top return, which is a shame because it started perfectly.”
“Ordered in February. Finally received 1/4 of my order, 4 months later, and they were 2 sizes smaller than what I ordered. Now here we are December, I have sent them countless emails, WhatsApp messages, messaged them on Instagram, contacted the owner himself, and still no refund, nor the other $250 worth of merchandise. ABSOLUTE HORRIBLE PEOPLE.”
“Ordered my clothes in January of this year. Was told I would get a refund. Have now stopped replying to my messages and looks like they have blocked me! Worst company ever, DO NOT ORDER!!”
“If I could give zero stars I would. Order placed back in march. No items, no refund, customer service of a blob of playdoh. Absolutely shocking. Who ever runs this failed organisation needs a serious word with their team”
“Made orders over 6 months ago and was promised refunds for my two orders and the clothing after waiting so long sent wrong stuff and still waiting in hoddies well this is only way to contact the company as the WhatsApp block me so call this number to speak to the owner 07877243040”
“I have been waiting 3 months on 1 order and 2 months on another.
They have just ignored me on WhatsApp the last 2 weeks. They stated your items will be dispatched in the next 10 days.
Liars and scum. I can’t believe I was stupid enough to order more from them after the delay the first time. I genuinely believed that my first order. Which was MONTHS late. Was a genuine oversight. So I ordered again in good faith. Now I’m out £50 which they won’t refund and won’t dispatch goods for.
Completely and utterly disgusting and disgraceful customer service.
DO NOT USE THIS COMPANY.”
“Absolute scumbags. Took my money in Feb, now June... I swear to god I could have brought a sewing machine and made my own. Not that I wanted the items after 4 months I asked for a refund..... guess what no refund... endless false WhatsApp messages saying "money on the way" lies... pure scumbags. If they were truthful and stated what had happened I may have felt sorry for them. These people are the worst in the world, ripping people off and lying. Vile cretins. I hope you rot.”
“How is this company still operating...wish i had read the reviews before i ordered....same as everyone else..waiting months no replys...no refund...no goods....something needs to be done ...has anyone had a refund or even had goods delivered? Please help...mickh0507@gmail.com”
“Same as everyone else. Ordered goods but no sign of them. No reply to my messages from Xplosive Ape. Worse still, I used Clearpay to pay in installments. They just tell you they have paid the retailer so it is not their problem and to chase Xplosive Ape directly. Just to be clear, my issue is not with Clearpay as they seemed to have no idea Xplosive Ape went bust.”
“Rubbish company. Ordered 24th Feb, still nothing delivered.
Liars on whatsapp, tracking details don't and never have worked. Refuse refunds as apparently the items have already been dispatched.
Common theme here it seems with everyone else. Oh and also the CEO tells you to email him and sends out emails to everyone saying how sorry he is. Which is a crock of Sh*t. Couldn't care less about the paying customer and just gives lip service.
Don't use them. You are just throwing your money down the drain.”
“Do not recommend at all, stay away from.
2 months waiting on order… nearly 1 month and still waiting for refund
1 month on the email and WhatsApp with “Customer Service” excuses and promises to make it happen next week or refund - non of it happened yet.
Disgusting lie in every email or message I have received.”
“Looks more and more like a scam site to me.
After 1 month still nothing in.
They promised me a tracking number two weeks ago...nothing gotten...
From then on, no more feedback from the company.”
