Xplosiveape Reviews

Name: Xplosiveape
Rating: 1.44

1.4 Rating 103 Reviews

11 %

of reviewers recommend Xplosiveape

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1.4

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Xplosiveape 1 star review on 28th November 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered first set of 3 combo t shirts never arrived after alot of messages sent replacement of 3 graffiti combo t shirts .worn them once they've faded .gone really baggy around the bottom and shrank .washed on 30 degree wash dried naturally. Messages XplosiveApe sent photos proof they offered me 30% discount on reorder shirts are a load of rubbish can't even wear them a second time”

Xplosiveape 1 star review on 6th July 2021

Helpful Report

Posted 5 years ago

“22 Mandervell Road, Oadby, Leicester, England, LE2 5LQ? Will Rob you avoid”

Helpful Report

Posted 5 years ago

“A bunch of monkeys A really shoddy experience with this company. After 7 working days I got in touch to ask what was the progress with my item, they said it takes 7 working days for it to be dispatched from their warehouse even though on their website it states Royal Mail delivery is 3-4 working days. So that was a load cod’s wallop. A few more days past and I contacted again. They said they’d look into it. I then received a random £3.50 refund email for the postage and packaging but nothing else. A day later They then said that they are looking into where the order is. Next response - is that they have sold out of the item and that they told me about this but had no response from me. What a load of Crock Shizzer & lies. Then had the audacity to say that they can send another pair out. I responded and asked for a refund. They then proceeded to ignore my requests. After having to contact them through WhatsApp I eventually got a response saying that they will refund me. Why are you advertising stock that you don’t have?? And letting people give you’re company money then waiting 2 weeks to tell them they’re not in stock. What a bunch of monkeys!!”

Helpful Report

Posted 5 years ago

“Ordered 4xl as the 3xl was a tad small so wanted a more generous fit.., three 4xl T-shirt came and was same size as the 3xl they then wanted me to send them back for a bigger size I haven’t the time so I’ve now unsubscribe from them , sizing from these guys are atrocious since they been took over, and the delivery is way to long compared to other companies!”

Helpful Report

Posted 5 years ago

“Love my new hoodie and t shirts, the quality, sizes and delivery time are perfect and exactly what I expected.”

Helpful Report

Posted 5 years ago

“Great products, perfect fitting hoodies, have already placed another order.”

Helpful Report

Posted 5 years ago

“Great customer service when asking about sizes of hoodies. Got some great bargains and delivery was as promised. Highly recommend”

Helpful Report

Posted 5 years ago

“Placed my order on the 11th Feb, received half of my order on the 11th March and had to chase them ever since for my missing item. Whatsapp "customer service" are rude, evasive and lie. Myself and my partner used to really like this company but now we will never use them again, theyve let themselves down massively, shame on them... Thieves...”

Helpful Report

Posted 5 years ago

“Put My order in on March 10th, never received items so messaged customer service took the 3 days to tell me the courier company lost my items so they resent my order, which finally arrived on the 27th but my hoodie was not in the order so have had to message them again which I have not heard back from yet, worse thing is I didn’t even get an apology for messing up the first time, would not use again.”

Helpful Report

Posted 5 years ago

“I never write reviews but I've never experienced anything like this. I ordered a sweatshirt back in early February, after just shy of two weeks of waiting (told 3-5 days) I received a jumper that was blue when I ordered red. After over 10 attempts to contact the company on different platforms I got a WhatsApp message saying they'll get a red one to me in 24 hours. Today (8 days later) I get a parcel that was torn to shreds but with a red jumper inside that is alot smaller that the blue one and has had the label cut out of it so that I wouldn't notice. PayPal have agreed to refund me but my time is more important than any of that. I'm waiting for a response from the company as to what to do next. I would strongly advise you spend your money somewhere else.”

Helpful Report

Posted 5 years ago

“Ordered early Feb 2021 and as before time went by and I received a phone call saying my items will arrive Monday due to covid etc they are behind. Fully appreciated the phone call and even mentioned it to friends that the company contacted me not the other way around. Items will be here Monday. However nothing sent emails text messages on WhatsApp however the replies stopped. Messages are not being read. I should have learnt from past experience but I genuinely like the products and decided to give them another chance. They have got something special there a product that’s great and a lot of people want and desire, could have made a lot of business. It’s shame lost £46 down the drain. PLEASE DO NOT ORDER FROM XPLOSIVEAPE SAVE YOUR MONEY PLENTY OF OTHER COMPANIES OUT THERE”

Helpful Report

Posted 5 years ago

“Ordered 3 items for my son for Christmas early December. Only two were received, as at 11 Jan third item still not received. Have sent 4 or 5 emails chasing missing item. Only the first one was replied to promising a tracking number the following day. This was never received. Given the other reviews with similar experiences I would advise to give this company a wide berth. I haven asked for a refund for the missing item and this has also been ignored!”

Helpful Report

Posted 5 years ago

“Placed order late November received it 1st week January with all items the wrong size Sent numerous emails asking how to rectify their error and still no replies Quick enough to take payments though”

Helpful Report

Posted 5 years ago

“Two orders made in Novemebr still unfulfilled. Numerous Emails, tweets and FB messages all ignored. Checked on Companies House website this morning.. Think they may have gone bust....CONKER SPORTS LIMITED Matching previous names: XPLOSIVEAPE 08913525 - Dissolved on 12 January 2021 22 Mandervell Road, Oadby, Leicester, England, LE2 5LQ”

Helpful Report

Posted 5 years ago

“Do not use! My boyfriend has used this company for years and was recently taken over by someone new and we’re still waiting for products we ordered over 6 weeks ago and still not had any responding emails apart from one to say Ant had recently taken the business over. Appalling service, product was for a birthday present at the start of December and its now nearly second week of Jan. Now want to just give up and get our money back but can’t even get that back!!”

Helpful Report

Posted 5 years ago

“1 month since ordering on a 3 dat delivery promise. Told twice it was being dispatched and now not responding to any requests for information on the order. Shoddiest service I've ever received, feels like a scam. Opened a case with PayPal to get a refund. Don't waste your time or money with this company.”

Helpful Report

Posted 5 years ago

“Ordered from here many times in the past and never had an issue, however ordered items in October and still waiting to receive them. Eventually get replies to emails stating they are resending items, but still yet to receive. Shocking”

Helpful Report

Posted 5 years ago

“Item lost in post. Sent loads of emails. Got no answer. Very poor customer service.”

Helpful Report

Posted 5 years ago

“Nothing back from emails 15 days still no item no tracking number or anything”

Helpful Report

Posted 5 years ago

“Poor customer service Sent numerous emails with no response 3 weeks and no product Very bad service”

Helpful Report

Posted 5 years ago

Xplosiveape is rated 1.4 based on 103 reviews