“1st your customer told me my package is in truck when I didn’t get no tracking number at all. When it’s in the truck it mean it’s ready to be deliver. If you don’t have send me the tracking number it mean you guys are still doing labels for tracking number this horrible your customer service don’t know how explain things at all it’s horrible!! I can’t review none of them cause I never got my package yet. Your customer say it’s already in the truck when I never got my tracking number”
“I loved the products. I don’t wish to sell, but I don’t want my support of an expensive product to send other people on cruises. Good for them, but not for me.
Taking away points / rewards was the breaker for me.”
Hi Kathy,
Thank you so much for taking the time to share your thoughts with us! We’re thrilled to hear that you loved our products—it means the world to us. We completely understand your concerns regarding the rewards structure, and we’re always working to improve the experience for all our customers. Just to make sure you're aware of the new system we have swapped the rewards out with, we now offer our Subscribe and Save incentives. You earn 10% off each subscription order, so you're saving money each month! We understand if that isn't something that fits for you, and we're sorry that those rewards opportunities are no longer available.
We appreciate your support, and your feedback is invaluable as we strive to create a positive environment for everyone. If you have any questions or need assistance, please don’t hesitate to reach out. We’re here to help and would love to hear more from you!
Wishing you all the best,
Xyngular
“Products are pricey for the performance. As a partner, my subscription got messed up last month along with many others and now I am not receiving my commissions”
“These products and this community saved our lives! I never knew where I belonged until I found Xyngular! Together, my husband and I have lost 160 lbs, I don't know if there's any better feeling than that. I love that we get to live our lives now, without our health holding us back. The self-confidence and self-development we have learned over the years is invaluable, as well. Thank you for all of it Xyngular!🫶”
