“I love the protein powder
The issue this time was my credit card expired so when I added a new one you charged and sent me 2 vanilla. I usually every other order so chocolate and vanilla”
“My experience has been positive. My representative in awesome. She is attentive and finds answers to my questions very quickly. The products are top notch and the support is great. I gave 4 stars because it is pricey.”
Hi Charity,
Thank you for your positive feedback! We’re thrilled to hear that your experience has been great and that your representative has provided you with attentive and prompt support. We strive to offer top-notch products and appreciate your acknowledgment of that. We understand your concern about the pricing, and we’re always looking for ways to provide value while maintaining our quality. If you have any further questions or need assistance, please feel free to reach out.
Best Regards,
Xyngular
“Considering canceling. I get these kind of email notices and new promotions but I don’t get my subscription email anymore snd you can’t find out why. Last one I received was back in October 2024.”
“I like most of the products I have tried. That being said, it is expensive and I have had to cut things out to afford it.
The website is difficult when trying to add and/or delete items to my subscriptions. There are many times when I have to exit out and return just to see if what I changed saved even when I know I saved it. Sometimes it takes three or four times to make sure it is what I wanted.”
“So far so good! Everything mixes well and tastes great! I have felt better overall and sleeping better just 5 days in! Cant wait to see even more benefits!”
“Oh my word! Excellent elite status support. I needed assistance with a few issues I had! Jaxson truly went above and within his help! He even assisted me with my order to help me with my PV and also saving money! Great hire! Keep him!”
Dear Wildflowers,
Thank you so much for your wonderful feedback! We're thrilled to hear that Jaxon provided you with excellent support and went above and beyond to assist with your needs. His dedication to helping our elite status members is truly commendable, and we’re proud to have him on our team!
Your satisfaction is our priority, and we appreciate you sharing your positive experience. If there’s anything more we can do for you, please feel free to reach out.
Best wishes,
Xyngular
“My experience with the help desk was spectacular. This time like every time I got my issue solved immediately and the person who helped me was very kind and joyful.”
Thank you so much for your wonderful feedback, Dave! We’re thrilled to hear about your positive experience with our help desk. Our team strives to provide quick and effective support, and it’s great to know that their kindness and joy made a difference for you. If you need anything else, don’t hesitate to reach out. We’re here to help!
Best Regards,
Xyngular
“Love the Xyngular products but I noticed when I ordered this time you no longer give a price break when someone orders three of the same items at a time. I do t like the monthly auto deal because I’m forced to pay shipping every month. I would love to be able to order every 3 months to save on the shipping expense.”
Thank you for your feedback, Diane! We’re so glad to hear that you love our Xyngular products. We truly appreciate your thoughts regarding the pricing and shipping options. Your suggestions about ordering every three months to save on shipping are invaluable, and we will definitely take them into consideration as we continuously strive to improve our services. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best Regards,
Xyngular
