“
they told me to buy again the boots at 275 and they refund me the previews price.
”
posted 6 months ago
- Anonymous
“
Sold me fake shoes! Sold me shoes with blue pen tracing the soles of the shoes.
Refusing to refund !!!
”
posted 7 months ago
- Leah
“
I am still waiting for my refund as also another order hasn’t been dispatched. I am opening the case with PAYPAL to get my money back. DO NOT RECOMMEND!!!
”
posted 9 months ago
- Talik
“
They are a horrible company. The refund policy is bad. They use customer money to earn interest. It's easy to take your money from your account within minutes but it will take them 2 months to refund you. This is a fraudulent act..
”
posted 11 months ago
- Abiola
“
Yoox absolutely refuse to accept this happened and will not refund me.
”
posted 1 year ago
- Nicole Della-Ragione
“
Very poor customer service product returned and no refund 3 month later
”
posted 1 year ago
- Craig Stewart
“
Two weeks later, instead of getting my refund, Yoox claimed I returned an item not bought from their website, which is absolutely untrue.
”
posted 1 year ago
- Anonymous
“
Worst Site ever, shipment don't arrive, and they give you hard time with the refund (Until this day have not received my refund), and last but not least worst customer service
”
posted 1 year ago
- REEM MEGAHED
“
The worst part is, I haven’t even received the item yet! When I contacted customer service to request a price matching or a refund for the price difference, they refused to accommodate my request.
”
posted 1 year ago
- Anonymous
“
Been waiting for the refund for more than 3 months. No money, no replies to my emails. Although i got the confirmation that the parcel is delivered. Fraud company.
”
posted 1 year ago
- Anonymous
