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Yoox Reviews

2.0 Rating 186 Reviews
F
Happiness Grade
E

Refund - Difficult

37.50%
Industry Average
This is the 8th business day since you received my parcel . I DEMAND THAT MY REFUND IS ISSUED TODAY SINCE YOU CLAIM YOU ARE WITHIN THE EXPECTED TIME FRAMEWORK!!! ISSUE MY REFUND TODAY!!!!!
posted 2 months ago - Efi
they told me to buy again the boots at 275 and they refund me the previews price.
posted 9 months ago - Anonymous
Sold me fake shoes! Sold me shoes with blue pen tracing the soles of the shoes. Refusing to refund !!!
posted 9 months ago - Leah
I am still waiting for my refund as also another order hasn’t been dispatched. I am opening the case with PAYPAL to get my money back. DO NOT RECOMMEND!!!
posted 11 months ago - Talik
They are a horrible company. The refund policy is bad. They use customer money to earn interest. It's easy to take your money from your account within minutes but it will take them 2 months to refund you. This is a fraudulent act..
posted 1 year ago - Abiola
Yoox absolutely refuse to accept this happened and will not refund me.
posted 1 year ago - Nicole Della-Ragione
Very poor customer service product returned and no refund 3 month later
posted 1 year ago - Craig Stewart
Two weeks later, instead of getting my refund, Yoox claimed I returned an item not bought from their website, which is absolutely untrue.
posted 1 year ago - Anonymous
Worst Site ever, shipment don't arrive, and they give you hard time with the refund (Until this day have not received my refund), and last but not least worst customer service
posted 1 year ago - REEM MEGAHED
The worst part is, I haven’t even received the item yet! When I contacted customer service to request a price matching or a refund for the price difference, they refused to accommodate my request.
posted 1 year ago - Anonymous