“not a great experience , I ordered the bush bundle and rooting powder . just so others know the the rooting powder is a very very small packet so over priced ,
I watched the video before purchase , i was impressed .
BUT when the plants arrived they were in a flimsy cardboard box and arrived damaged . The plants were all bundled together with loads and loads of soil the video did not show this , consequently with the bundle of plants all being bundle together all the roots were attached to each other it was horrendous it made a lot of mess and the roots obviously became broken , so I've no idea if these plants are gonna grow I felt disgusted not at all like the video on the video it showed nice clean cut roots quite dry obviously it showed that they'd be easy to plant well when all the roots are tied together with each other will they grow now they're all ripped apart I think it was disgusting I wouldn't purchase from them again totally totally disappointed .”
“As soon as I reached out to their team, I was struck by how swiftly they replied. They didn’t leave me waiting for days or provide unclear responses. Rather, their customer support team responded promptly and paid close attention to my issue. They demonstrated great patience while I clarified what occurred and what I required. They clearly aimed to thoroughly comprehend my circumstances prior to providing a solution”
