Young & Reckless Reviews

1.6 Rating 67 Reviews
F
Happiness Grade
F

Customer Service - Bad

33.33%
Industry Average
I received my order today, I ordered a sweatshirt, sweatpants, leggings and a bundle ( which should include another hoodie, sweatpants, and t-shirt) I did not receive the "bundle", and when I called customer service they told me to take pictures and email them, I got an email back saying due to the holidays it may take up to 72 hours to process my request, what holiday's? It's the end of January first of all, second, I paid money for something I didn't receive! That's stealing.
posted 6 years ago - Brandi
Terrible. Just terrible! I ordered a hoodie and they sent me the wrong item. Told the customer service that they gave me the wrong product and sent the pictures and they told me that I got the right product. Gave them proof of perchase and isn't even responding back to me.. Just terrible. NEVER BUY FROM YOUNG AND RECKLESS.
posted 6 years ago - Anonymous
I understand that it's the holidays, but that's not an excuse to lack customer service.
posted 6 years ago - Anonymous