Your Golf Travel Reviews

4.6 Rating 3,165 Reviews
F
Happiness Grade
Read Your Golf Travel Reviews

About Your Golf Travel:

Your Golf Travel is the world's largest golf travel company, offering golf holidays to more than 3,500 destinations across the globe. We're committed to providing the very best in service, price and choice for our customers on their trips.

F

Refund - Difficult

34.85%
Industry Average
Avoid at all costs. Holiday booked April 2020 Applied for refund now declining this . TRADING STANDARDS NOW INVOLVED.
posted 3 years ago - Anonymous
Just received a part refund after 6 months Golf break cancelled because of covid lockdown, it should have been a full refund it was booked as a package. I wish this company would offer a legal reason why they are refusing to refund people's money, and not just put the blame on Ryanair.if they are refusing to pay you then your legal fight is with them not your customers shocking customer service
posted 3 years ago - Barry B
Shocking Customer Service Having had a golf trip for 12 people cancelled back in September 20 due to Covid 19, we were promised a refund.
posted 3 years ago - Steve T
We had no problem with that and requested our refund.
posted 3 years ago - Sam
YGT Have delayed and delayed on a refund due to our group of 12 golfers from over 5 months ago.
posted 3 years ago - William D
Your Golf Travel ARE AN ABSOLUTE DISGRACE....... Received an email this morning saying the would not refund the money and that our voucher was being extended to December 2022. We have got blokes in our party struggling to put food on the table and they are holding our money... DO NOT EVER BOOK WITH Your Golf Travel...
posted 3 years ago - JAMES
Still waiting on refund never known anything so rubbish 6 months since the trip was cancelled and still we wait. Self proclaimed largest golf holiday company in the world behaving appallingly. What a joke! Its been over 14 weeks not over 14 days..
posted 3 years ago - CHRIS A
Don't expect a refund if your trip is cancelled.When the Ryder cup was postponed I requested a refund.After five months of chasing,empty promises,attempts to push me into another holiday vouchers etc etc the credit card company were involved and got me refund.DO NOT USE THIS COMPANY OR BELIEVE ANY OF THEIR EMPTY PROMISES
posted 3 years ago - John
Like most reviews.. still waiting for a refund from May 2020.. have emails to say refund will be done in ten weeks... have emailed and phoned customer service many times.. absolutely no response, disgusting 😡..
posted 3 years ago - Anonymous
I regret to advise all of the people waiting for a refund from YGT, that I believe you've 'done your money'.
posted 3 years ago - Sean M