“No se sostiene y no puedo conectar las 2 al
Mismo tiempo porque se le baja la eficiencia solo puedo hacer una y tengo que estarla sosteniendo con mi mano”
“Very painful and difficult to control without app. And i dont like using app to manage everything specially when it has buttons on it. I am disappointed that i had to actually use extra money ontop of insurance to fully cover this”
“It was very stressful to get updates and actually get help from representatives. I was informed by my doctor's office to call and place the order because they had my insurance approval. When I waited on the line to speak to a representative, I was told to go online and do it myself. Which is fine, but I wish that information was available before wasting my time on the phone. Then I placed the order online and I was told it required a prescription from my doctor. I waited 3 days until I saw my doctor and I informed them about the prescription. And my doctor completed the process online. 3 weeks went by and my online status was continuously stating pending. Until I called Yummy Mummy and I was informed by a representative that it would be reviewed and that the process was 24 to 48 hours until I hear back. I made it clear I didn't have enough time left for my baby's arrival, and then my pump was actually delivered 2 days after that phone call. It was very stressful and lengthy.”
“I requested replacement pump parts. I assumed those replacement parts would be sent to the same address that my original order was fulfilled to.. that was not the case. My order was sent to my billing address as opposed to my shipping address.. I reached out to customer service and did not receive a response.”
“I chose this model Lansinoh® Thrive™ 2-in-1 Breast Pump on the website because my insurance covers several models. This breast pump does not work properly — there is no suction, and it doesn’t even pull in the nipple. It’s a complete disappointment, as I needed it to stimulate my milk supply.
I had to buy an expensive breast pump from a store near my home because I urgently needed one right after being discharged from the hospital. I am very disappointed, as based on the reviews and my experience, this model should not be sold at all.”
“I received a defective product from your company and you immediately passed the buck to have me reach out to the manufacturer. I ordered from YOU. I requested assistance from you, per your email, and haven’t hear back.”