Zatchels Reviews

3.17 Rating 6 Reviews
50 %
of reviewers recommend Zatchels

Write Your review

Tell us how Zatchels made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Anonymous  // 01/01/2019
I bought a bag more than six months ago, before the company went bankrupt. I spent three months writing to them asking when they were going to bring it to me and they gave me long. In the end they write to me saying that they are bankrupt and that they will not send me the product. I'm still waiting for my money back
Posted 1 month ago
My wife ordered three bags on the 27th October and paid for them in full, but nearly two months on we are still yet to receive the goods. We have chased numerous times and received little or no help! The service is terrible and these bags were ordered as Christmas presents, which is not only embarrassing but also extremely inconvenient. The company is now not answering its phone and also not responding to any messages left on its answer phone or emails. This company has a total lack of respect for its paid for orders and customers. The name of their address in York reflects their contempt for paying customers, offering a shambles of service. Avoid at all costs and don’t hand over your money!
Posted 7 months ago
Poor customer service from Zatchels, I sent 2 emails, It took them 3 days to reply.
Posted 1 year ago
Just wanted to say a massive thank you for the customer service I received when ordering from yourselves. I have today received the bag I ordered and hope the recipient will be as pleased with it as I am!
Posted 1 year ago
Im seriously impressed with Zatchels customer service. Above and beyond.
Posted 1 year ago
The best customer service i have had this year. great company and great products.
Posted 1 year ago
Zatchels is rated 3.17 based on 6 reviews