“Not happy because I wanted to get the pocket monogrammed but it is too small to do so. Now I am stuck with a plain jacket I reallly do not even want.”
“Igot this shirt for Christmas. I do not like the texture at all. I am giving a one star review because of your Christmas purchases return policy. My wife does a lot of christmas shopping early (December 2, 2024) which then does not allow for enough time to do a return according to your policy. I only had 30 days, which was Jan. 2, 2025. Unfortunately, we were still on vacation.”
“Crappy return policy who knew you'd call a President's Cup item - which you were the exclusive provider of merchandise - would be referred to as a 'custom.'”
“I will start by saying I have spent thousands on ZR products over the past years. I have another ZR jacket of the same size I ordered that I purchased about 3 years ago. There was a delay in my jacket being shipped so I contacted them and they said there was some embroidering on this jacket, I was concerned as I thought this was a standard stock item and not custom. I told them I do not want to be responsible for anything custom and I want to be able to return it if I don't like it. I was told, that is no problem to return it. Jacket came and is way too small, when I contacted ZR I was told it is not possible to return this jacket. I have contacted my credit card company to protest the charge. Very disapointed!!!”
“Wrong color, wrong size. Already communicated with customer service who gave me a discount and said sorry. That's it. Not willing to help in any other manner. Done shopping with zero. Bye”
“Can't give a rating. I love the dress., but concerned the way it fits. I put it on and it's like it doesn't fit because it's twisted. It's not straight kind of off center. I did wear it, but feels very strange.”
“I am quite disappointed about the product sizing. Zero Restriction doesn't seem to have an "athletic" fit. The garments are either too long or too boxy. It's frustrating as the material quality is otherwise good.”
“I think you have an excellent product, but it did not fit. I sent it back and I have not received my credit yet. Please process my credit so that I can make another choice. I have not seen the credit in my bank account and it has now been over two weeks.”
“My entire order was for XXL goods, because I am a tall guy ... and for the free gift you send me a small, that wouldnt' fit my teenage son! Very bad look and bad customer service.”
