Login
Start Free Trial Are you a business? Click Here

ZIPLINEGEAR Reviews

4.9 Rating 27 Reviews
96 %
of reviewers recommend ZIPLINEGEAR
Read ZIPLINEGEAR Reviews
Anonymous
Anonymous  // 01/01/2019
The quality of the Zip line materials is first rate. The directions for installation are clear and well described. But, what separates this company from most is the outstanding customer service. They are responsive, knowledgeable and very helpful. I would highly recommend Ziplinegear.
Helpful Report
Posted 13 hours ago
Great company! I placed an order to build my kids a zip line and the company called me the next day to review to make sure I didn’t forget anything. That is great service! Much appreciated
Helpful Report
Posted 4 days ago
Such a great product! Very well made! Fun for all! 8 years old to 65+ Such a great purchase! So helpful on the phone too! We used a retractable leash under the seat to pull it back.
Helpful Report
Posted 4 days ago
Bryan has an amazing instruction manual and videos of how to set up. I am not someone who does things on my own and hoenstly just wtaching the videos and reaidng the manuals prior made everything at ease. Great product also. You send quesitons and they respond quickly
Helpful Report
Posted 1 week ago
Excellent communication. Great and timely advice High quality components Quick shipping
Helpful Report
Posted 1 week ago
Our friend bought a cheap zip line off of Amazon and it didn’t last a weekend, so we paid a little more for a legit one from ziplinegear and we couldn’t be happier. It’s heavy duty and will last. The customer service has been great as well.
Helpful Report
Posted 2 weeks ago
We are using it to take mud out of a well. So we can make it deeper and it will hold more water 💧
Helpful Report
Posted 2 weeks ago
Spoke with Bryan from customer service who helped me pick the right kit. He even went over all the math and elevations. I needed to set it up. I also watched their videos online, which were super helpful. I was able to set it up by myself in about an hour and a half. So much fun for our whole family!
Helpful Report
Posted 3 weeks ago
Working with Zip Line Gear was a pleasure and a breeze.
Helpful Report
Posted 3 weeks ago
Great customer service, bar none! A human actually answers the phone. Everyone I talked to seems to be an expert. Gives great advice.
Helpful Report
Posted 4 weeks ago
Had to delay setting up the zipline. Everything looks good at first inspection. Might be in October before we can setup the zipline:0( Looking forward to setting it up and letting the grandchildren enjoy the ride.
Helpful Report
Posted 4 weeks ago
These guys are awesome to work with!
Helpful Report
Posted 1 month ago
This is our second zipline. So fun for everyone.
Helpful Report
Posted 1 month ago
Always responsive to my questions and requests.When I call they are more than willing to help.
Helpful Report
Posted 1 month ago
The gentleman I spoke to on the phone, as well as the online videos and instructions are very clear, make sure you read them prior to assembling.
ZIPLINEGEAR 5 star review on 13th April 2026
Helpful Report
Posted 1 month ago
Dedem but not sure I’d get another one
Helpful Report
Posted 1 month ago
Customer service is the best!!! They answer all my questions
Helpful Report
Posted 2 months ago
Really glad that I found your website. When I first started shopping around for zip line equipment, I thought that I could piecemeal a kit together myself and save money. Once I got to your site I decided it would be easier and safer to buy a kit from a quality supplier such as ZIPLINEGEAR.
Helpful Report
Posted 3 months ago
Phone support was great for a first time buyer. Directions simple enough to follow and all around quality for the product can’t be beat. Highly recommend overall.
Helpful Report
Posted 3 months ago
Good phone help, also!
Helpful Report
Posted 3 months ago
ZIPLINEGEAR is rated 4.9 based on 27 reviews