We love the Wool Liv Light green 170x240cm rug. It will arrive folded in a box which will mean it will have creases. We also got the sticky underlay to help it stay in place on our wood floor. The underlay was also folded so that had creases also. Both rug and underlay were folded and they would have no creases if they were delivered in a roll and not boxed. We love the quality, colour and thickness of the rug. The slight creases that are there now (had the rug a couple of weeks) are due to the folded underlay. They may disappear eventually but we don’t mind as we love the rug.