We love our new blinds. We did extensive research before pulling trigger with your company and found exactly what we needed to fit a very strange spot with no access to a pull cord. We found the ordering process easy and the instructions on how to measure were simple to follow. Our blinds arrived in a timely manner and my husband installed them with no issues and they fit perfect. We purchased the remote option because of how high up they are and so far it's working fine. If I have any negatives (deduction of one star) it would be that they should come fully charged already since we wanted to install them as soon as we opened them and the price point is comparably a bit high, but the other places didn't have "exactly" what we were looking for at a lower price.