I was originally given samples of the shampoo and conditioner at an event and the first thing that hit me was the smell....its incredible...like you are at a professional spa having a full body treatment..its that 'spa/herb/tropical' smell that takes you far away. I was dubious as many conditioners which are cruelty free and free of parabens etc, end up not working and not conditioning at all, so I was in for a surprise when I later used it and my hair was as soft as silk. I am now a regular buyer of this conditioner along with the shampoo. The only downside is the price - I wish it were cheaper.