A very secure box arrived, opening it up were two gift bags and in each one, one jewellery box wrapped in tissue paper. Thoughtfully presented, safe and secure I opened each box... one contained the charm and the other a 'droplets ring'. Each one is beautiful and each containing my daughter's ashes. The service received was faultless and I would recommend anyone who wants to keep a piece of their loved one close to order a piece of jewellery from EverWith Memorial Jewellery.