Love my new Swytch! Received it this past week. The build was enjoyable and fun. Heat wave has prevented me using it as much as I'd like. I contracted cancer this past year, though before, I was pedaling 12 to 15 miles daily. Don't have that energy while receiving chemo. But my Swytch now makes it possible for me to enjoy outdoors again. A little learning curve being careful how fast I accelerate... but that would be the same for any e-bike. Great people to work with at Swytch. Very responsive and cooperative when I made a couple mistakes on my order.