I'm a long time Zero Co user. I'm very happy with the new system! Very easy to put the refills in the pump bottles. The pump bottles are really good to use; I've been using mine for about a month or so now and no water has leaked into the bottle itself. It dispensers a good amount of body wash (I don't have to pump it all the way down as opposed to the old version which I had to pump twice). The pump bottle is a good size and is nice and study when pumping it. I will be using the shampoo as well as soon as I use up the current shampoo I'm using. Will definitely keep using!