just beautifully made really a durable and comfortable bed, the placement/attachment of the carry handle is really wonderful for moving the bed anywhere Princess wants to hang out. the customer service experience i had with everyone at the company, first, Charles who technically saved the day with my order by helping get the shipping hiccup to work and of course Terrence in warehouse for his expert opinion of the additional products I could use and of course I bought immediately after the first order arrived- lightening fast shipping and great that is free, well packaged no damage, Was all around a solution I've searched for for years. Also had the pleasure of speaking with Molly Mundt, don't know if she was the owner or not but collectively everyone aided in creating a super brand image of Molly Mutt, I'm telling all my friends who have "FC's"( Furry Children") about you guys