Kathy and Chris of Windsong Chimes were marvellous in accommodating my request of engraving the perfect words for our beloved Beagles. The service and communication in the week before Christmas were flawless with the finished product arriving the day before Christmas Eve. This Windchime is now our third purchase from Windsong Chimes and the attention to detail explains why we keep going back to Windsong Chimes. Great product and appreciate the end product that when chiming reminds us of our departed family members.