Given that this is my 3rd (yes 3rd!) Windsong chime, it goes without saying how much I love these beauties. They bring calmness, peace and harmony to my home. This was my first factory second and I can honestly say that you wouldn't even know it, I can't see a flaw or imperfection wrong with it. Just beautiful - I will certainly be adding more to my collection! Thank you so much Kathy and Chris for enriching my home!