Anonymous
Love the customer service I receive from Clif & Pebble. I bought my Appartamento from them, and knew I had to buy my next grinder from them. The E37S delivers great consistent quality grinds. It is fast and possibly the quietest grinder I've ever heard. I can barely hear it when the motor is running and it has almost a therapeutic sound to it when you hear the grinds going through the burrs. Grinds fall extremely fluffy! I was hesitant that the touch screen would be too sensitive, but it's not, it's actually really nice (and I generally dislike touchscreens over manual buttons). The interface for adjusting shot time for both doses and other functions is also very easy to use. But the main reason I went with the E37S was the worm-gear. I love the idea of having leverage behind the adjustment collar. The worm-gear (Quickset) has a smooth feel and definitely has tension, so you know the top burr is locked in and not going anywhere once adjusted. The worm-gear makes dialing in the coffee that much more fun. Once dialed in properly (and broken in - it takes some time!), the 83mm burrs produce a great espresso. Very smooth and well textured. All in all, I really like the E37S and can't wait to keep exploring with it. Hopefully this grinder will be used for many years to come. I had some initial questions about the grinder's functionality and Matt was able to contact the distributor and answer my questions thoroughly and timely. Thanks again to Matt and Chris! These guys offer the best customer service. Attached video was filmed when I was initially dialing in and experimenting with the E37S. It has gotten much better since!
3 months ago
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