“The rack is ok, it doesn’t fit the saddle bags I was recommended and purchased. Routinely hit the wheel. Very disappointed as a member of your team didn’t know that the original one I picked didn’t fit, I had to wait a week for the order and then be told in the day I would be charged for fitting it, this wasn’t ever explained upon my purchase. The bike is very ordinary for the price, brakes a pathetic and squeal when used. The saddle bags are not worth the money paid. I don’t recommend or the rack as there both useless to function together. Poor salesman who contacted on two occasions telling me my products were ready, only to have to chase up over the phone as they weren’t.”